At myroom24, we understand that flexibility and planning are crucial for long-term stays. That's why we want to give you a positive insight into our cancellation policy for long-term bookings.
We are proud to offer you attractive and fair prices for long-term stays. Our accommodation partners grant us these special conditions due to our strict cancellation policies, which allow us to guarantee you the best rates for bookings of 28 nights or more.
Cancellation Policy for Long-Term Bookings: The following cancellation conditions apply for cancellations of bookings by the guest. Cancellations by the guest must be made exclusively via the myroom24 website.
For cancellations of bookings before the start of the stay, the following rules apply: The guest is entitled to cancel the booking free of charge up to 14 calendar days before the start of the first booking night; in this case, there is no obligation for the guest to pay the booking price and service fee, and any booking prices and service fees already paid will be refunded to the guest. If the cancellation occurs before the start of the stay within a period of less than 14 calendar days before the start of the first booking night, the cancellation will not become effective until the end of the first booking month; in this case, the guest remains obliged to pay the full booking price and the full booking fee for the first booking month, and only any booking prices and service fees already paid for periods after the end of the first booking month will be refunded to the guest.
For cancellations of bookings after the start of the stay, the following rules apply: The guest is entitled to cancel the booking by giving 14 calendar days' notice at the end of a booking month. If the 14 calendar days' cancellation period is not observed, the cancellation will not become effective until the end of the following booking month; in this case, the guest remains obliged to pay the full booking price and the full booking fee for booking periods until the cancellation becomes effective, and only any booking prices and service fees already paid for periods after the cancellation becomes effective will be refunded to the guest.
We understand that your travel plans may change, especially for long-term stays. Therefore, we also allow you to "cancel for free for the following months up to 14 days before the next booking cycle." This gives you the flexibility to adapt your stay to your individual needs.
Our cancellation policies may seem demanding at first glance, but they allow us to guarantee the best prices and offers for long-term bookings. They enable our accommodation providers to plan their resources efficiently and ensure that you can benefit from the advantageous conditions.
We hope you appreciate our efforts and choose myroom24 as your reliable partner for your travel plans. Our friendly staff is always available to answer questions and assist you with your booking.
The cancellation conditions of the General Terms and Conditions for Guests and Users apply.