Frequently Asked Questions

How can we help?

In this section you will find an overview of the most frequently asked questions from hosts and accommodation providers about myroom24. If you have any questions that are not explained below, please contact our customer support. We are here for you 24/7.

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Login & Register

Inserate erstellen & Setup

Payment & Invoice

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Frequently Asked Questions

How can we help?

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Is it free to create a host account?

How high is the commission for myroom24?

What benefits do I get from long-term guests?

How does myroom24 advertise my accommodation?

Are all information and data backed up?

Can I use an interface?

Can only accommodation with a kitchen be mediated?

Login & Register

How do I create a host account?

How can I register?

How can I change my password?

How can I verify myself as a host?

I forgot my password?

Inserate erstellen & Setup

What is the process for creating my accommodation?

Can myroom24 help with the setup of my accommodation?

What information does myroom24 need for the creation?

Should I update my host account regularly?

Can I add multiple users to my account?

Payment & Invoice

How and when will I get paid as a host?

Is there a payout summary in my profile?

How do I know if the guest has paid for the next month?

Where can I find the commission invoices?

The guest asks for an invoice. How do I issue these for the guest?

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